Accessibility Statement for Ascend Psychiatry and Wellness

Our Commitment to Accessibility

Ascend Psychiatry and Wellness is committed to ensuring digital accessibility for all people, including individuals with disabilities. We are continually working to improve the accessibility and usability of our website to ensure we provide equal access to information and services for all our patients and visitors.

Accessibility Features

We strive to maintain a website that is accessible to the widest possible audience, regardless of technology or ability. Our website is designed to be compatible with assistive technologies including screen readers, keyboard navigation, and voice recognition software. We work to meet Web Content Accessibility Guidelines (WCAG) standards to ensure our content is perceivable, operable, understandable, and robust.

Our Ongoing Efforts

We are continuously evaluating and improving the accessibility of our website. Our accessibility efforts include using clear and simple language, providing alternative text for images, ensuring sufficient color contrast for readability, designing for keyboard-only navigation, organizing content with proper headings and structure, ensuring forms and interactive elements are accessible, and making documents and downloadable content accessible when possible.

Telehealth Accessibility

Our telepsychiatry services are designed to be accessible to patients with various needs. We use HIPAA-compliant video platforms that support closed captioning and work with standard assistive technologies. If you require specific accommodations for your telehealth appointments, please contact our office and we will work with you to ensure you can access our psychiatric services.

Third-Party Content

While we strive to ensure accessibility throughout our website, some content may be provided by third parties not within our control. We are committed to working with vendors and partners who share our commitment to accessibility.

Feedback and Assistance

We welcome feedback on the accessibility of our website. If you encounter any accessibility barriers or have difficulty accessing any content or features on our site, please contact us. We are here to help and will work to provide the information or service you need through an alternative method.

If you need assistance scheduling an appointment, accessing patient resources, or have questions about our psychiatric services, please reach out to our office directly. Our staff is available to provide assistance and ensure you can access the care you need.

If you have questions, concerns, or suggestions regarding the accessibility of our website or services, please contact Ascend Psychiatry and Wellness. We take your feedback seriously and will use it to improve our accessibility efforts.

Ongoing Commitment

Accessibility is an ongoing effort, and we are committed to continuously improving the digital experience for all our patients. We regularly review our website and services to identify and address accessibility issues. Thank you for choosing Ascend Psychiatry and Wellness for your mental health care needs.